Privacy Policy
Last updated 2026-11-06. This policy explains what Nero Cars Miami collects and how we use it.
What we collect
Contact details you give us (name, phone, email), rental details (car, dates, delivery address), and, when you choose to provide them, driver license and insurance information. Our website may also collect basic usage data such as pages viewed and device type.
How we use it
To answer your messages, confirm and deliver rentals, check eligibility, process deposits and payments, run our business and meet legal requirements.
Driver license and insurance information
We only ask for these to verify eligibility. We keep them on file for one year, store them privately so that only our team can access them, and never sell them.
Who we share it with
Service providers who help us run the business, such as payment processors, email and messaging tools, and insurers. We do not sell your personal information. We may share information if the law requires it.
Text messages
If you text us, we use your number to reply. Message and data rates may apply. Reply STOP to stop.
Your choices
You can ask us to correct or delete your information by contacting us. We will respond within a reasonable time, subject to legal requirements.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Children
Our services are not directed to anyone under 18.
Contact
Privacy questions: [email protected].